TERMS AND CONDITIONS

Terms and Conditions:

Definitions:

  • PTWithCarrie / The Trainer: Refers to Carrie Simon, the trainer trading as PT With Carrie.

  • You / Member / Client / Participant: Refers to the new or continuing individual receiving a service.

  • Both Parties: Refers to the trainer and the individual receiving a service.

  • Services: Refers to professional in-person and online group training, personal training, and women's training.

  • Membership: Refers to the agreement of receiving services.

  • Subscription: Refers to the agreement of group training sessions for the duration of a state school term.

  • Sessions: Refers to group training sessions.

  • Appointments: Refers to personal training appointments.

  • Fees: Refers to fees due and payable for your subscriptions, casual sessions, and PT appointments.

Changes & Notifications:

PT With Carrie retains the right to change these terms, conditions of membership, hours of operation, appointment times, services offered, and fees at any time. Notice of such changes will be communicated through the PT With Carrie website, social media group notifications, or the next available method of contact provided.

Bookings for Group:

PT With Carrie will provide group training services as outlined on the PT With Carrie website. Bookings and attendance are managed via the PT Minder booking system on the PT With Carrie website. Changes to the schedule are the responsibility of the client. Rescheduling and Cancelling must be processed no less than 10 hours prior to the commencement of your session start time. Casual attendance is welcome, subject to availability. 

Group Fees:

PT With Carrie uses GoCardless to process payments. To secure a place on subscription, you authorize PT With Carrie to deduct subscription fees by weekly direct debit for the duration of the school term. Fees may be prorated for delayed commencements. The minimum commitment of your subscription is the duration of one state school term. All subscriptions are placed on hold during school holidays and are set to resume at the beginning of the following school term unless 7 days prior notice is given that you wish to cease your membership. There are no refunds on payments submitted. Payment processing day is Monday, or the next available day after a Public Holiday. PT With Carrie is not liable for overdrawn fees. Consecutive failed payments (3) will result in subscription suspension until debts are paid in full. Subscriptions can be upgraded at any time during the term, subject to availability.

Bookings for Personal Training:

PT With Carrie will provide personal training services as outlined on the PT With Carrie website. An appointment will be reserved for you on a set day and time each week. Bookings and attendance are managed via the PT Minder booking system on the PT With Carrie website. Changes to the schedule are the responsibility of the client. Rescheduling and Cancelling must be completed by 6 PM the day before your appointment. You have 4 weeks to redeem the rescheduled appointment.
If arriving late to your appointment, you will receive the remaining scheduled time.

Personal Training Fees:

PT With Carrie uses GoCardless to process payments.
To reserve your appointment(s), you authorize PT With Carrie to deduct fees by weekly direct debit. Payment processing day is Monday, or the next available day following a Public Holiday. 
PT With Carrie is not liable for overdrawn fees.
Consecutive failed payments (3) will result in appointment suspension until debts are paid in full. Membership fees will be placed on pause or reimbursed if PT With Carrie is absent, and rescheduling is not possible by both parties in the same calendar week. 
7 days notice is required (in writing) to cancel your membership at PTWithCarrie - there are no refunds on payments submitted.